Article Details

RRTC-EP Journal Article Database:
Article Details

Citation:  Phillips, K.G.; Houtenville, A.J.; O’Neill, J.; & Katz, E. (2019). The effectiveness of employer practices to recruit, hire, and retain employees with disabilities: Supervisor perspectives. Journal of Vocational Rehabilitation, 51 (3), 339-353.
Title:  The effectiveness of employer practices to recruit, hire, and retain employees with disabilities: Supervisor perspectives
Authors:  Phillips, K.G.; Houtenville, A.J.; O’Neill, J.; & Katz, E.
Year:  2019
Journal/Publication:  Journal of Vocational Rehabilitation
Publisher:  IOS Press
Full text:    |   PDF   
Peer-reviewed?  Yes
NIDILRR-funded?  Not reported

Structured abstract:

Background:  Employers are increasingly interested in overcoming barriers to hire and retain workers with disabilities. While much is known about barriers that employers report, little is known about employer practices that successfully overcome these barriers. Research about the effectiveness of employer practices is also lacking, making it difficult to translate research findings in actionable ways for employers.
Purpose:  This study describes initial findings from the 2017 Kessler Foundation National Employment and Disability Survey-Supervisor Perspectives (KFNEDS-SP), which represents a new approach to investigating employer practices related to disability.
Data collection and analysis:  The KFNEDS-SP, a web-based survey, was designed using standard, replicable survey methods and fielded via a Qualtrics business-to-business panel to supervisors at U.S. organizations. Respondents included 6,530 supervisors ages 18 and older from private, nonprofit, and governmental organizations across industries.
Findings:  The study identifies several employer practices that are underused but that supervisors perceive to be highly effective for employees, generally, and employees with disabilities. It also highlights the importance of upper management commitment to accommodating employees with disabilities.
Conclusions:  Information about the utilization and effectiveness of workplace practices will support new policies and programs to educate and assist employers as they strive to increase employment of people with disabilities.

Disabilities served:  Autism / ASD
Cerebral palsy
Cognitive / intellectual impairment
Developmental disabilities
Down syndrome
Hearing impairment
Multiple sclerosis
Muscular dystrophy
Post-traumatic stress disorder (PTSD)
Spinal cord injury (SCI)
Traumatic brain injury (TBI)
Severe physical disability
Multiple disabilities
Populations served:  Rural and remote communities
Transition-age youth (14 - 24)
Persons with multiple disabilities (e.g., deaf-blindness, HIV/AIDS, substance abuse)
Sub-minimum wage employees
Stakeholders (family members, teachers, professionals)
Urban communities
Interventions:  Accommodations
Assistive technology
On-the-job training and support
Post-employment services
Supported employment
Vocational rehabilitation
Outcomes:  Employment acquisition
Full-time employment
Part-time employment
Employer-sponsored benefits